![\"Gravity](\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2019\/11\/Gravity_Forms_WordPress_Forms_HelpScout_v1.12_update.png\")
<\/a>\r\nWe are introducing a brand new update to our <\/a>\r\nWe are introducing a brand new update to our HelpScout Add-On<\/a> for Gravity Forms. In this update you will find:\r\nSupport your customers and integrate Gravity Forms with Help Scout simple to use Help Desk platform. With our Add-On, you can:<\/p>\r\n\r\n
Assign To Mailbox:<\/strong> Automatically assign a ticket to a specific mailbox in Help Scout.<\/p>\r\n\r\n Assign To User:<\/strong> Automatically assign a ticket to a specific user in Help Scout.<\/p>\r\n\r\n Customize Ticket Content:<\/strong> Define and customize the content used to create the ticket using merge tags.<\/p>\r\n\r\n Our Help Scout Add-On<\/strong> comes included in our Pro<\/strong> plan with a lot of other great tools such as Zapier, Mailchimp, PayPal, Twilio and Slack. You can learn more about our Add-Ons here<\/a> and their vast integrations to many services and built-in tools.<\/p>\r\n\r\nHelp Scout Add-On v1.12 Changelog<\/h2>\r\n\r\n
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